Top APM Tools

Application Performance Management (APM) is a way for companies to monitor and manage their software applications and performance. It is a critical function managed by DevOps, IT operations, application teams, developers, support teams, business managers, and other application professionals.

Here at IT Central Station, we offer a crowdsourced platform that allows real users to share their opinions about tech products with the rest of the enterprise tech community. We have compiled over 70,000 views of the top APM tools by real users in the past year and analyzed their trends in the infographic below. All of our data is based on actual behavior of real users researching and comparing APM vendors on IT Central Station.

See all APM reviews here.


The most compared APM solutions for the first half of the year was CA APM v. New Relic with 774 comparisons by real users, while the most compared for the second half of the year was Appdynamics v. Dynatrace with 730. The most compared APM solutions of all of 2014 were Dynatrace v. New Relic, with over 1,127 comparisons on IT Central Station.

If you have any questions regarding our research or would like to read our reviews, please visit our APM section on IT Central Station at

Want to learn more about the top APM solutions on the market? Watch our recorded PeerPanel Webinar – APM Solutions: A User Perspective Roundtable.

Download our infographic in PDF format.

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Review Round-up for Application Performance Monitoring

This week at IT Central Station we present a roundup of the latest reviews of application performance monitoring solutions from our growing community of real users. With so many APM products on the market, it’s hard to know which one is the right choice for your organization. Read what our real users have to say about these solutions: CA vs New Relic vs AppDynamics vs Fluke Networks.

Reviews of Application Performance Monitoring solutions From Real Users 

AppDynamics – “We have been able to proactively correct issues from newly launched applications without even receiving complaints from the end users, and the amazement of users when you notify them personally that an error they never reported has been corrected is priceless. AppDynamics is one of those rare companies that put the customer experience first. Once you become a customer you are appointed a technical account manager that helps you get the most out of your investment. I have a conference call with mine every other week and it really improves our understanding and use of the solution.” Read the full review here.

New Relic – “The database trace was the most useful service. This helped us to improve performance on our servers by more than 30%. I could spend less time verifying code and check for performance. I created accounts for my devs and integrated this into the KPI’s and also the test process. This in turn reduces the amount of money we were spending on our servers. The database performance was something we were able to greatly improve. The simple one line install was perfect and took us less than 1 minute to install. ” Read the full New Relic review.

CA APM – “Provided greater visibility to IT regarding necessary actions on its governance and relationship with suppliers and business areas. In the previous scenario, IT was surrounded by tools but did not possess a vision focused on quality of service delivery and end-to-end. With the adoption of CA APM, we have accurate mapping, we’re updated on what supports each business service and what, when, where an incident occurs and how it affects the business.” Read the full CA APM review.

Application Performance Monitoring

Application Performance Monitoring

Fluke Networks – Application and network issues would inevitably arise within our infrastructure. These issues, no matter how minor, were hard to troubleshoot since each application integrates with multiple data sources. We evaluated multiple network monitoring solutions. Visual TruView was selected and deployed to solve our IT challenges and resolve the ambiguity associated with technical support calls.” Read the full review.

Dynatrace – “Dynatrace has made it extremely easy for us to identify the root cause of poor performing components of our applications. Generally their support is pretty good, but on occasion you can tell you get someone “new” in which you know more than they do.” Read the full review.

Visit IT Central Station to read more application performance monitoring reviews including, Performance Vision, DynaTraceProactiveNet,  Infrared360 and many more. You can also visit one of our APM comparison pages to see side-by-side reviews!

Review Roundup: Battle of the Build Automation Tools

This week’s review roundup is of Build Automation tools. Build Automation tools enable developers to integrate code into a shared repository then verified by an automated build, allowing teams to detect problems early. Our users at IT Central Station have a lot to say about the tools they are using. Here are a few helpful excerpts:Rusty_tools

JetBrains/TeamCity – “The biggest difference upon initial inspection is that TeamCity is far more focused on validating individual commits rather than certain types of tests. Jenkins’ front page presents information that is simply not useful in a non-linear development environment, where people are often working in vastly different directions…I generally find TeamCity a lot more intuitive than Jenkins out of the box.” Read the full review here.

Jenkins – “Valuable features include open source community with many plugins & flexibility as an automation platform. Improvements to My Organization: rather than send emails and tickets around we can hand out ‘buttons’ to teams so they can do self-service for actions that used to involve manual effort from the Operations group. Could be improved by polish for the user interface, stability of plugins beyond the most commonly used ones.” Read the full review here.

Atlassian Bamboo – “When compared to Jenkins, Bamboo is sexy. It is easier to use and it looks better. Usability is one of the first differences one would notice…Major downsides are its price and extensibility. It is the only tool listed in this article that is not free. If one needs to perform some non-common task, it is much more likely that plugin exists only for Jenkins. Same applies to help. ” Read the full review here.

Read more reviews of Bamboo, JRebel, and other Build Automation comparisons!

PeerPanel Webinar – APM Solutions: A User Perspective Roundtable

exchange-of-ideas-222788_640On January 8th 2015 IT Central Station hosted a PeerPanel Webinar on APM Solutions. The PeerPanel event series provides an online platform for real users of enterprise technology to share their candid, real-life experiences researching, selecting and using enterprise technology products and services.

Application Performance Management is one of the most dynamic categories at IT Central Station. APM Solutions provide a way for companies to monitor and manage their software applications and performance, managed by DevOps, IT operations, application teams, developers, support teams, business managers, and other application professionals.

The distinguished panel included:

  • Marty Smith, CIO of GreenSky, a leading company in the consumer finance marketplace. Marty has experience with CA APM, Riverbed, BMC, AppDynamics, IBM, NetIQ, Mercury and HP Openview.
  • Manish Parikh, Engineer at a large fortune 100 bank based in the U.S. Manish has experience with CA APM.
  • Gil Bahat, DevOps Engineer at Magisto, an SMB in the technology space. Gil has experience with New Relic.

The event was moderated by IT Central Station CEO, Russell Rothstein and included many interesting discussions raised by dynamic questions from the audience, including Mobile APM, Root Cause, Pricing and other interesting topics.

For more information and a full video of the PeerPanel Webinar visit:



PeerPanel: APM Tips from Real Users

We’ve all dealt with the time consuming sexchange-of-ideas-222788_640earch for quality advice about enterprise tech products. Unfortunately, for a long time this was the best way to research IT solutions. At IT Central Station, many of our users have helped to change this by sharing their input about various solutions. Fortunately for the enterprise tech community, these real users provide our community with quality and unbiased reviews of the most popularly used APM products.

Written reviews are great. But let’s say you want more details about what a reviewer has written. This is why we at IT Central Station have decided to host an APM Solutions User Perspective Roundtable. This will allow current users to voice their opinions, further explain their experiences and help guide community members who are currently considering investing in these products. Most importantly, it will allow those interested in APM solutions to ask any specific question which they may have.

The PeerPanel, which will take place on January 8th, will showcase a panel of real users of APM Solutions, including users of CA APM and New Relic, who will discuss the pros and cons of their solutions, tips and tricks, and the secrets they have learned along the way. These real users only goal will be to share their experiences with their peers and candidly answer any questions in an open discussion environment.

Join us on Thursday Jan 8 at 9am PT / 12pm ET / 5pm UK for APM Solutions: A User Perspective Roundtable! (Limited spaces left.)


Upcoming Event: Telco Cloud World Forum

This week’s guest blog post is by Rebecca Lock, a member of the Cloud World Series team. CLOUD-WF-NorthAm

The Telco Cloud World Forum North America, is taking place on 7-8 October 2014 at the DoubleTree by Hilton in Dallas. This event is free to attend for carriers and enterprises; however with only a month to go until the event, there are limited seats available!

With thought-leading CxO level speakers in a comprehensive agenda, unrivalled networking and leading solution providers involved, there’s no doubt the America Forum will shine as the exclusive Cloud event for the American telco industry in 2014. And with the co-location with WDM USA and SDN USA, you are guaranteed an audience of outstanding quality.

The only event in North America on Advancing Carrier Cloud Services, the event will bring together telco carriers, service providers, brokers, OTTs, developers and legal experts to discuss the strategies and business models that will help telcos leverage the enterprise cloud opportunity. 

Your expert Cloud Speakers include:

  • Andy McInturff, Business Development Director – BT Compute, BT Global Services
  • Dennis Bennett, Global Enterprise Account Executive, AT&T
  • Jack Weixel, Head of Service Provider Markets, Google
  • James Davis, Senior Analyst – Networks & Media, 451 Research
  • Jared Alfson, Health IT Engineer, Rural Health Telecom
  • Jon Summers, SVP of Growth Platforms, AT&T
  • Kent Landry, Senior Solutions Consultant for Managed Services and Cloud, Windstream
  • Kevin Burke, General Manager, International, BCSG
  • Mike Sapien, Principal Analyst, Enterprise Services, Ovum
  • Mike Tighe, Executive Director Data Services, Comcast Business
  • Paul Congdon, Chair of the Wireless and Mobile Working Group, ONF
  • Raul Mangalindan, Senior Audit Manager, Bell Canada
  • Steve Augustino, Partner, Kelley Drye & Warren LLP
  • Steve Scarlett, Head of Technology, NFV and SDN, NSN
  • Toby Ford, Assistant Vice President, Information Technology Operations, Strategic Realization, AT&T & Board of Directors, OpenStack Foundation, AT&T
  • Tom Platt, Commercial Director, BCSG

This conference provides a unique platform for carriers and the wider cloud ecosystem to discuss how to:

  • Optimize product development strategies
  • Reduce time to market
  • Leverage partnerships with datacenters to attract high growth companies to telco service provider platforms
  • Foster brand equity and trust with enterprise IT buyers
  • Build a secure cloud environment
  • Develop successful partnerships

For more information regarding this event and to view a full list of speakers, please visit:

To claim your pass register here:




Why DevOps Needs a Friend – Adopting APM When Performance Matters

Today’s guest blogger is Larry Dragich. Larry is the Director of Customer Experience Management at The Auto Club Group and an Expert Reviewer on IT Central Station. He has written extensively about APM and runs the APM Strategies group on LinkedIn.

As enterprises embrace the DevOps philosophy, and the coalescence of the Development and Operations continues, I foresee the conditions ripening to foster innovative methods of making application performance better and code deployments smoother. To me, the argument that system monitoring is just a “nice to have” and not really a core requirement for operational readiness dissipates quickly when a critical application goes down with no warning.

Why DevOps Needs a Friend

Why DevOps Needs a Friend

Application Performance Management (APM) has been bred with all the right elements to give us the insights we need to see the health of our applications. Similar to your most trusted watch dog, it alerts us to anomalies when events occur, providing awareness to the environment that only they can observe.

This is where APM can bridge the gap between Development and Operations, supporting the entire application lifecycle. There are certain APM principles that weave themselves in and through the DevOps philosophy that create a fabric of continuous improvement. The end-user-experience (EUE) is one of these threads, becoming the yardstick by which to measure application performance.

Development and Operations view APM in a slightly different light, largely because it is a concept that consists of multiple complementary approaches for addressing issues surrounding application performance. Understanding the different requirements for Development and Operations is one of the key elements needed for APM adoption to take off in both areas.

It is not necessarily the number of features or technical stamina of each monitoring tool to process large volumes of data that will make an APM implementation successful; it’s the choices you make in putting them together, creating an amplified feedback loop between Development and Operations (one of the core tenets of DevOps).

For more tips, and for further insight, click here for the full article.

Go to IT Central Station to read real users reviews of APM solutions including AppDynamics, Fluke Networks, CA, Dell and others.

Gartner Flattens Abs—I mean Apps—with Cloud Tips

Flat AppsJust like the flat abs promotions that hit us one after another in online ads, in the check out lines, or some before-dawn infomercial, there’s a lot of talk about how clouds can quickly “flatten” applications, networks, and even organizational structure (30-day money back guaranteed!

Gartner’s Ben Tomhave,  Research Director for Security and Risk Management Strategies, writes that getting flat networks is one by-product of a cloud strategy.

Ben gives us three scenarios to help us understand the benefits of moving toward clouds. In his post, “All the World’s a Cloud,” he gives us these ideas:

  • Expanding Self-Service to Reduce Support Volume
  • Resolving BYOD Concerns Using a Cloud Services Model
  • Flatten Your Network, Fix Your Perspective

Take a look at them, and then take a look at the cloud reviews on IT Central Station.

You can start here to drill down to close to 100 other reviews for popular providers such as Amazon, Google, Microsoft, and Salesforce (dot com).

For example, one of the reviews provides a “Simple Calculator for Comparing Windows Azure Blob Storage and Amazon S3 Pricing.” This same real user reviewer also wrote, “(Some) Best Practices for Building Windows Azure Cloud Applications.” Way to go, Gaurev Mantri!

Another real-user reviewer writes in her review summary, “Why I love Heroku.” As a Directory of IT for a company of 500, Tanya Nam provides insight about development using node.js.

Microsoft BI vs IBM Cognos and More—a Big Data Shouting Match

Are you listening? You don’t want to necessarily hear people shouting about Big Data—you do, however want to hear from the crowds. Business Intelligence

Check out these real reviews from all your peers on IT Central Station. What we’re saying is stop your Big Data from becoming Bad Data by checking out who’s implementing what and where.

With a nice round of reviews like these, you won’t have to call the IT vendor sales folks until you’re absolutely ready with your questions and concerns.

With well over 20 reviews from Business Intelligence tools such as Microsoft BI, IBM Cognos, Prism, Logi Info, Microstrategy, and Qlikview, you can check over which ones are relevant to your needs.

For example, as you get involved in finding a vendor solution, a lot of time gets sucked into setting up the engagement with a vender rep. You can do a lot beforehand by finding out what others are saying whom you trust—like when you’re about to hire a plumber, you look through Yelp or some other crowdsourced media. Now it’s even easier for enterprise vendor evaluations and reviews. Look at them all now in the list below.

Business Intelligence Tools for Big Data Analysis

Big Data

Getting Started

If you’re a vendor and want to get involved check out How do we engage with this community?  Regarding reviews, if you’re a real user of any vendor solution, follow this formula to hear from peers and demonstrate your expertise:

  1. Read one
  2. Write one
  3. Comment on two

Getting involved with what the Wall Street Journal calls the “Yelp for Enterprise IT” will have a huge impact on your buying decisions. To get more acquainted with social media for B2B, check out this post: IT Central Station Named One of the “Top 3 Highlights for B2B Tech Social Marketing