We compared Tableau and MicroStrategy across several parameters based on our users' reviews. After reading all of the collected data, you can find our conclusion below.
Based on the user feedback summaries, Tableau is preferred over MicroStrategy due to its superior data visualization capabilities, user-friendly interface, and strong customer service and support. Users highly value Tableau's ease of use, powerful data analysis capabilities, and ability to handle large datasets. They also appreciate Tableau's prompt and efficient support team. Additionally, the favorable pricing and positive return on investment from Tableau make it a preferred choice. On the other hand, MicroStrategy could benefit from improvements in areas such as scalability, user interface design, collaboration features, and expanded functionality.
Initial Setup: When comparing user reviews, it is evident that there are differences between Tableau and MicroStrategy in terms of the duration required for deployment, setup, and implementation phases. Some Tableau users spent separate timeframes on deployment and setup, while in MicroStrategy, these terms likely refer to the same period.
Features: Tableau is praised for its ease of use, interactive dashboards, and storytelling functionality. Meanwhile, MicroStrategy stands out for its intuitive interface, powerful visualization tools, and seamless integration with other systems.
Room For Improvement: Tableau's room for improvement lies in enhancing data visualization capabilities and offering more advanced data analysis features. Users also request improvements in customization options and menu navigation, as well as better support and documentation for beginners. On the other hand, MicroStrategy could benefit from enhancements in scalability and performance, especially with larger datasets. Users also suggest improving the user interface for a more intuitive and user-friendly design, and expanding collaboration features and data visualization options.
Pricing and ROI: Comparing the setup costs, Tableau has reasonable and efficient implementation process. MicroStrategy also offers reasonable setup costs with flexible licensing arrangements according to user experiences. In comparing the ROI between Tableau and MicroStrategy, Tableau users reported significant impact in terms of return on investment. They praised its valuable insights, data visualizations, and user-friendly interface. MicroStrategy users also found the ROI to be positive and satisfactory, with improved data analysis and decision-making capabilities.
Customer Service: Tableau's customer service is highly praised for its exceptional assistance, promptness, expertise in troubleshooting, and effectiveness in providing solutions. MicroStrategy's customer service is commended for efficient assistance, prompt response, knowledgeable staff, and proactive issue resolution. Customers highly regard both companies' customer service.
The summary above is based on interviews we conducted recently with Tableau and MicroStrategy users. To access the review's full transcripts, download our report.
"I really like the visualizations. I like how you can put large data sets in there, then the user can quickly go through the data and drill down at various levels to understand things."
"The stability of the product is good."
"Tech support has been great, very responsive. We usually hear back within a day. We usually email them and that works out perfect. The right person always gets back to us."
"It has the potential to become a great evangelist for AI and other embedded analytics."
"It offers us a lot of out-of-the-box tools, which give us the ability to automate a lot of our administrative tasks. Some things become menial: user creation, restarting a server at 10 o'clock on a Friday - simple things that they really give you the tools to be able to do. That's one thing I really like about the MicroStrategy platform from an administrative perspective."
"Has a great semantic layer."
"Having the intelligence server sit in the middle is huge for us. It is going to save us a lot of time, make our work a lot simpler, make it easier for deployment, and getting the reports in the hands of our users sooner."
"The usability for users to be able to drag and drop, then create their own reports."
"The most valuable features of the solution are the permission management and the user management."
"Easy to create graphs and visualizations."
"Visualization attributes: Marks – Color, Size, Label, etc.. Easily Accessible and Intuitive."
"We found Tableau has the quickest learning time out of the few other BI reporting tools that we have used."
"The UI part is the best. The end-users can easily get started with Tableau Desktop or Tableau Online because of its user-friendliness."
"This solution has transformed us from an Excel reporting environment to one of visual exploration."
"It gives us a new dimension to the way that we analyse our data."
"The most valuable part of the solution is the general dashboard features."
"There are some challenges in our organization on how we store the data."
"We would like access to more storage and access to more metadata to build the right programs that can construct all the stuff for us instead of us having to type it in all the time."
"We're starting to open it up to more and more people to give them the ability and start looking at these things themselves, but it's not the most intuitive system, Enterprise Manager that is, so it's tough. We're trying to bridge the gap between usability and who we let in the system, because you're not going to come in and just pick it up."
"I would like to see more Writeback capabilities that would allow our IT department not to be worried about the wild, Wild West of Writeback."
"They need to do a better job In its ability to allow end users to produce their own reports, metrics, and self-service business intelligence."
"MicroStrategy should improve migration automation. Additionally, I would like there to be better partnership support."
"We haven't invested in the mobile platform. We want to invest, but the problem is the security. We are in the health domain, so we have PHI data."
"The web developer tool for documents creation does not have all the features of the client version"
"The charts need to be improved. The drawings and the visualization need to be more accurate."
"Could have more integrations with different platforms."
"I would like Tableau to handle geospatial data better in terms of multiple layers and shapefiles."
"From a downside perspective, some of the more advanced modeling techniques are actually fairly difficult to do. In addition, I just fundamentally disagree with the way you have to implement them because you can get incorrect answers in some cases."
"People are migrating to Microsoft BI due to the speed, which is quite slow to load, and the lack of visualization options."
"The setup was easy but we are having some problems with the configuration that is taking a long time. We have done some initial tests and some of the delays could be from bandwidth issues. However, the whole installation process should be simplified."
"It is not so great when it comes to data exchange/integration, data mining, etc."
"When compared to Power BI, it is less user-friendly."
MicroStrategy is ranked 3rd in Embedded BI with 155 reviews while Tableau is ranked 1st in Embedded BI with 290 reviews. MicroStrategy is rated 8.2, while Tableau is rated 8.4. The top reviewer of MicroStrategy writes "A robust solution for powerful data analytics". On the other hand, the top reviewer of Tableau writes "Provides fast data access with in-memory extracts, makes it easy to create visualizations, and saves time". MicroStrategy is most compared with Microsoft Power BI, IBM Cognos, SAP BusinessObjects Business Intelligence Platform, Qlik Sense and Oracle OBIEE, whereas Tableau is most compared with Microsoft Power BI, Amazon QuickSight, Domo, SAS Visual Analytics and Oracle Hyperion. See our MicroStrategy vs. Tableau report.
See our list of best Embedded BI vendors and best BI (Business Intelligence) Tools vendors.
We monitor all Embedded BI reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.