New Reviews: Enterprise Content Management Roundup

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In IT Central Station’s user community, 5,154 users follow the Enterprise Content Management category.

But what do these users value in the various software they use, and where do they hope to see improvement in the future?

Continue reading to learn more about how Enterprise Content Management is reviewed in the IT Central Station community.


Valuable Features

Igor Chernov explains that “SharePoint provides out-of-the-box data indexing and caching. BI is optional and driven by content population as well as external sources import. Custom App model is a platform allowing for a variety of home-grown or enterprise based solutions.”

For Alexey Bugaev, SharePoint is particularly valuable for its “high number of ready-made snippets, easy basic process automation functionality, security model, and good integration with other Microsoft products.”

Room for Improvement
With that, Ron Fowler hopes to see improvements in Sharepoint’s “out of the box functionality”, which would cover easier conditional shading as well as “creating calculated fields with dynamic dropdown values.”

Jim U Wilson shares that his experience with migration from on-premise to the cloud, which he says “has no automation tools to help in migrating the enterprise content, and so this requires throttling the bandwidth to guard against attack.”


Valuable Features

“I like the granularity that Datacap offers” says Manesh Gurav, explaining that he’s “worked with other capture solutions before, including FileNet Capture, Kofax and Captiva, to some extent. I haven’t seen such a granular capture product. Because of that, we can achieve any level of customization.”

For Joseph Lee, “the most valuable feature of Content Manager is its flexibility in handling a lot of documents and document images.”

Lee elaborates that IBM ECM is “flexible enough that you have the choice to choose a different back end. We use Oracle, which is a different database back end.”

Room for Improvement

“I would probably like simpler admin screens, a simpler way to administer the product” argues SeniorDi5f2b, explaining that “ACCE and some of the other UI is not very intuitive for new users.”

SystemSu4907 would like to “be able to ingest reports that were created on the distributed side and get them into the same repository, where you have one repository for all reports.”


Valuable Features

Lucas Bruch lists what he considers the three most valuable features in Box:

  • Collaboration: it’s easy, user-friendly, and allows data “that is necessary to be worked on to be brought to the surface.”
  • Security: “focus on compliance, encryption, enterprise grade management.”
  • Third party integrations: “allowing for Box to truly be a platform to be used with other software.”

For other users such as Andrew Wilson, features like file sharing and collaboration, as well as setting Metadata around content “has been a massive game changer.”

Room for Improvement

Tim Bohn has found Box’s security settings to be limiting, describing that “If I have a folder with subfolders several levels deep, whatever security setting I have for the parent folder gets inherited at all the subfolders.”

“Box Sync is still a bit buggy” writes Reviewer472392, sharing that “it is difficult to get used to not being able to organize your view of folders as it is determined by the owner of the folder.”


Valuable Features

Alfresco is noted by Solution970e for its ease of installation and configuration.

SeniorJa0d85 values Alfresco’s customization abilities, particularly those enabled by Surf framework. He explains that “with its content model feature, we can create our own content model with our own metadata.”

Room for Improvement

SeniorJa0d85 adds, however, that “in regards to the customization that we are doing from the back-end, they should provide some features so non-technological people can also do some level of customization easily.”

For users like ProjectM6f92, expected improvements would allow NoSQL DBMS for modeling metadata and document types.

Interested in learning more about Enterprise Content Management Solutions?
Read more new user reviews for Enterprise Content Management Solutions on IT Central Station.


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