How Do We Assure Our Reviews are Authentic?

We take pride in our being an objective site offering authentic reviews from real users. I get asked often how we ensure our reviews are authentic, so I wanted to share it with you here. We take a number of steps to ensure authenticity:Authentic

  1. User Validation: We validate the registration information against our own database which includes cross checking with LinkedIn profiles, to properly categorize whether the person is a real user or works for a vendor, reseller, consultant, integrator, or media. If we cannot clearly determine from someone’s LinkedIn profile that he/she is a real user, then the person’s profile is flagged for additional follow-up, including direct contact.
  2. Community Policing: We enable the community to self-police itself and to flag reviews that seem suspicious. At the bottom of every review is an “Inappropriate?” link that enables the community member to flag a potentially suspect review.
  3. Erring on the Side of Quality: If we cannot clearly determine that the review is from a real user, then we err to the side of quality and the review is not published. We’d rather have one fewer review in our system and sleep well at night knowing that all of the reviews published on IT Central Station are authentic and relevant for our user community.
  4. Combating Fraud: In the event that a vendor attempts to circumvent or abuse the system, we will put a red badge on the vendor’s page saying that the vendor has been suspected of planting false reviews. I believe the risk of this happening outweighs the potential gain from a fake review.


Upcoming Event: Software Quality Conference


This week’s guest blog post is by Douglas F. Reynolds. Douglas is president of PNSQC (Pacific Northwest Software Quality Conference). PNSQC’s mission is to enable knowledge exchange between relevant parties within the software quality community, to produce higher quality software.  PNSQC provides opportunities to demonstrate, teach and exchange ideas on both proven and leading edge software […]

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Relational Databases Review Roundup: SQL Server vs. MySQL vs. DB2 — Examining the Cube from All Sides


This week’s review roundup includes reviews of three of the big Relational Database solutions. Choosing a relational database can be key since these solutions handle the way data is stored, maintained, and retrieved. Here’s what our community members are saying about the solutions they are using:  SQL Server – “A great database management system for all size companies. […]

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How Does Your CEO Stack Up?


This week’s guest blog post is by Tom Puthiyamadam. Tom is an Advisory principal with PwC, and leads PwC’s Digital and Customer practices. His work is focused on co-developing and executing strategies to increase an organization’s growth and operational performance. Tom has significant experience in global transformation services for Fortune 500 companies, specializing in growth […]

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Virtualization Review Roundup: VMware vs. Citrix vs. Hyper-V – Big League Competition


This week’s review roundup features one of the most popular discussions in the IT community – the best server virtualization software on the market. The competition in this category is big-league. As one of our reviewers recently wrote: “A quick Google search for comparisons will return at least several hundred thousand hits. There seems to […]

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Rackspace vs. Amazon – Floating on a Cloud


Nowadays the term “cloud computing” is ubiquitous, but there is a big difference between an individual consumer cloud and that of a business, especially enterprise. Cloud computing at this level is big business: McKinsey & Company estimates that 80 percent of the large companies in North America that it’s surveyed are either looking at using cloud services—or […]

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Splunk vs. ArcSight vs. LogLogic: SIEM Review Roundup


This week’s review roundup is a selection from recent reviews of Security Information and Event Management (SIEM) solutions written by IT Central Station community members.  Our community members have shared a range of informative reviews, giving readers real user experiences of these IT solutions. Making sure you use the right SIEM solution can be critical to the smooth […]

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Enterprise Social Software: Conflicting Opinions


Recently, an article in PC World magazine argued that there has been a lag in the level of user adoption and engagement for Enterprise Social Software. The article notes that “in a great IT industry irony, enterprise social networking (ESN) software, designed to boost interaction and collaboration, is often ignored by users and ends up forgotten […]

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docSTAR vs. Documentum vs. Alfresco: Review Round-up for Enterprise Content Management


This week’s review roundup is about the latest reviews of Enterprise Content Management (ECM) solutions from the IT Central Station community.  Many of our community members discuss the pros and cons of the solutions they are using. Making sure you use the right ECM solution for your organization can be critical to creating a systematized […]

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